Travel Manager

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective.  Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion.  Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences.  Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support. 

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch Ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables you to make important credit judgments with confidence.

Corporate Travel Manager

Fitch Ratings is seeking an experienced Travel Manager with a positive attitude, friendly demeanor and excellent organizational skills to manage our Global Travel Platform.

What We Offer:

This role will use Concur Expense, our web-based Travel and Expense system,

• Ability to lead the Travel Globalization throughout Fitch
• Work closely with Accounts Payable and IT to build out Audit Rules and create templates and Reporting
• Gain knowledge of our Global Partners needs and requirements

• Exceptional chance to grow and thrive through opportunities uncommon in scale and scope.
• High-achieving diversified team.

We’ll Count on You To:

• Lead contract negotiations with hotels, air/ground transportation, and special event suppliers to develop comprehensive travel program options for the client
• Collaborate with Global Travel provider to support new client sourcing, prepare joint client presentations, and provide updates on existing client accounts.
• Ensure that all key internal client service areas are aligned with client’s business goals.
• Develop and maintain a reporting analysis on top tier accounts/travelers
• Share best practices/results with Incentive Travel team.
• Identify opportunities for innovation and greater revenue/loyalty penetration by listening beyond product/service needs.
• Partner across department lines to accurately make financial recommendations
• Deliver financial results to procurement and C-level client stakeholders.
• Demonstrate the ability to identify “wins” in order to negotiate in conflict resolution.
• Connect with Travel Provider team to understand new developments in travel technology that can increase customer satisfaction or provide cost savings opportunities for the client.
• Connect with Travel Provider to make Changes/Update Concur Travel Platform

What You Need to Have:

• Bachelor’s degree in business or related fields and
• Relevant experience in travel, customer service, and/or account management, with business-to-business experience preferred.
• Knowledge of Concur, Concur Reporting and Concur Functionality

What Would Make You Stand Out:

• Ability to respond positively to clients, make recommendations, and interact with individuals at various levels of responsibility.
• Maintain strong customer focus and work with a sense of urgency.
• Effective written, verbal and presentation skills.
• Proficient Microsoft Office skills, Word/Excel, etc.

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Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables our clients to make important credit judgements with confidence.

For more information please visit our websites:  www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.