Administrator

Department Overview: 

Business & Relationship Management (BRM) is currently seeking a BRM Administrator based out of our Barcelona, Spain office. This exciting role is based within the Business & Relationship Management (BRM) department in Barcelona (Spain), reporting to the Global Head EMEA Financial Institutions (FI) BRM team. The principal objective is to provide support to the FI BRM Global Heads and the FI BRM Management globally and to coordinate the FI BRM group activities globally alongside other administrators in the team.

What We Offer:

• Great development opportunity within a global financial services leader.
• High visibility within the organization due to regular interaction with senior management.
• A supportive and dynamic team environment.
• Comprehensive benefits package.

We’ll Count on You To:

• Provide general administrative support such as handling phone queries, distributing post, filing, photocopying, printing, and ordering supplies.
• Arrange meetings, including booking conference rooms and refreshments.
• Support diary management for FI BRM Global Heads and FI BRM Senior Management.
• Set up video conferences and external Zoom calls.
• Coordinate travel arrangements, including liaising with travel agencies and organizing visas.
• Field phone queries and manage client interactions via telephone and email.
• Maintain and update the Salesforce CRM system, including meeting notes, activities, and contacts.
• Manage the SharePoint drive and databases for the FI BRM team globally.
• Update the FI BRM team spaces on the Fitch Intranet.
• Create and maintain organizational charts and distribution lists.
• Prepare expense claims using Concur.
• Liaise with Accounts and Operations teams as needed.
• Assist in arranging team and company events.
• Act as the point of contact for IT issues and Fitch BRM visitors.
• Provide coverage for other BRM administrators as required.

What You Need to Have:

• Experience of working as an administrator to senior stakeholders, preferably within a business, finance, or economics environment.
• High proficiency in Microsoft Office applications.
• Knowledge of market data and CRM systems (Salesforce and Concur skills are an advantage).
• Excellent English language verbal and written communication skills.

What Would Make You Stand Out:

• Strong attention to detail and ability to maintain a high level of accuracy.
• Excellent time management and organizational skills.
• Ability to work independently and meet deadlines.
• Knowledge of Confluence and Org Chart Plus systems.
• Ability to manage multiple tasks and team members simultaneously.

Why Fitch? 

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone. Every team member is essential to our business, and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard, and your work will have an impact, regardless of seniority. We are building incredible things at Fitch and invite you to join us on our journey.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, Fitch Group is comprised of three main businesses: Fitch Ratings, Fitch Solutions, and Fitch Learning. For more information, please visit our websites: Fitch Ratings | Fitch Solutions | Fitch Learning.

Fitch is committed to providing global securities markets with objective, timely, independent, and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings, you will be asked to declare any securities holdings and other potential conflicts before commencing employment. Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.