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Regional CSR Lead, Fitch Community, APAC

Requisition ID:  46148
Business Unit:  Fitch Group
Category:  Human Resources

Central, HK

Date Posted:  Nov 30, 2023

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective.  Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion.  Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences.  Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support. 


With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.


Fitch Group is a global leader in financial information services with operations in more than 30 countries. Fitch Group is comprised of: Fitch Ratings, a global leader in credit ratings and research; Fitch Solutions, an industry-leading provider of credit risk products and services; and Fitch Learning, a preeminent training and professional development firm. With dual headquarters in London and New York, Fitch Group is owned by Hearst.



Fitch Group is currently seeking a Regional Head of Fitch Community, APAC based out of our Singapore or Hong Kong office.


Reporting to the Head of Diversity, Equity, Inclusion and Social Responsibility based in London, this role will support the growth of our community program, build local and global non-profit partnerships that engage our people, increase our impact and effectively measure our progress.


Our team is comprised of nine members passionate about supporting our communities, diversity, equity, inclusion, wellbeing and the environment. We are collectively responsible for supporting our business to grow ethically and sustainably. 



What We Offer:

  • The opportunity to make Fitch Community your own as we are looking for someone who wants to make their mark on our company and the legacy we are building.
  • Joining a team that is central to delivering a program that empowers our people to be a force for good as we help improve access to education, learning and employability opportunities for those most in need.
  • Joining a company with a friendly and supportive culture where change is seen as an opportunity to progress.
  • The opportunity to additionally develop in diversity, equity, inclusion, wellbeing and environmental strategies and programmes.
  • Hybrid Working.


We’ll Count on You To:

  • Leadership, Programme and Strategy Development:
    • Drive overarching strategy, policies, procedures and programme development for Fitch Community at a Global and Regional level
    • Act as a thought leader and subject matter expert for internal stakeholders and external representative for Fitch as a responsible corporate citizen
    • Lead of our response to disasters and emergencies as well as guidelines and processes for managing longer-term non-profit partnerships
  • Employment Experience:
    • Develop an interesting portfolio of opportunities for staff to volunteer in line with our core focus areas, ensuring due diligence process and checks are in place
    • Manage a network of Fitch Community Champions to ensure we are appropriately leveraging their expertise and commitment to growing our program locally and empowering local ownership within our offices worldwide
  • Impact Evaluation, Reporting:
    • Effectively measure, evaluate and provide data reports for our investment in the community and the impact it provides
    • Manage the Fitch Community budget and effectively develop KPIs
    • Ensure effective due diligence processes are in place to vet and onboard non-profit partners
    • Identify and report on key sustainability risk and opportunities and drive mitigation strategies where applicable
    • Content creation for reporting on internal/external channels and annual sustainability reports
  • Stakeholder management:
    • Lead and manage our Global Steering Committee currently chaired by our Group CEO, using influence and direction to support programme growth
    • Work with the internal and external communications teams to execute effective strategies that raise awareness, build engagement and increase knowledge of Fitch Community
    • Maintain positive working relationships with the group businesses and functional departments as well as our parent company, Hearst.


What You Need to Have:

  • Extensive experience in corporate philanthropy and Corporate Social Responsibility or another related department
  • Proficiency with best practices in evaluation and impact tracking
  • High level of data literacy including data management and analysis
  • Demonstrable project management skills with the ability to effectively plan, organize, prioritise and manage multiple task in a high pace environment
  • Exceptional writing skills with proven track record in crafting persuasive proposals and communicate complex information effectively through well-structured reports
  • Existing network of contacts within the regional NGO community or relevant suppliers
  • Leadership and line management skills


What Would Make You Stand Out:

  • Experience and fluency with the Benevity platform and reporting
  • Experience working with or at a non-profit is preferred
  • Adaptable to different audiences and situations, able to influence at all levels
  • Ability to work collaboratively
  • Strong negotiation and supplier management abilities
  • Excellent oral and written communication, interpersonal, and public speaking skills
  • High level of critical and analytical thinking skills
  • Motivated and a self-starter, ability to think independently and creatively, plan and meet deadlines while managing multiple projects, and exercise sound judgment and diplomacy
  • Organized, detail-focused, and results-oriented
  • Demonstrated success turning impact data into meaningful stories for an organization and ability to identify and creatively solve problems proactively
  • Experience of external benchmarking sources (such as B4SI, GRI etc)
  • Experience in Diversity, Equity and Inclusion 




Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.



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