Shared Services Technology Engineering, Director

Fitch Group is currently seeking a Director – Shared Services Technology Engineering based out of our Chicago office.

As a technology leader at Fitch, you will be at the forefront of developing and delivering cutting-edge solutions that drive our customer-facing applications. Your key responsibilities will include overseeing the low-level design and delivery of APIs, identity and access management (IAM) solutions, and the Feeds product leveraging modern software engineering practices. You will lead agile teams dedicated to creating robust and scalable systems that are essential for integrating our award-winning research and data products into client workflows. Our mission is to build state-of-the-art, cloud-native solutions that utilize microservices and the latest technologies for high performance and availability.

What We Offer:

• Innovative Technological Environment: Fitch Group provides a modern, cloud-native, containerized, serverless, and microservices-based technology stack. This environment offers an incredible opportunity to work with the latest technologies and frameworks, driving innovation and modernization.
• High Impact and Visibility: This role provides the opportunity to lead and shape engineering practices that directly impact Fitch's customer-facing products. You will collaborate with product owners and stakeholders to drive strategic initiatives, ensuring high visibility within the organization.
• Professional Growth and Development: Fitch Group is committed to continuous learning and professional development. As a Director, you will have the opportunity to mentor and grow a high-performance team while expanding your own expertise in emerging technologies.
• Supportive and Collaborative Culture: Fitch Group fosters a collaborative and agile work environment where team members are encouraged to share ideas and work together to overcome challenges. You will lead a talented, bright, and driven team, making the work both rewarding and enjoyable.

We’ll Count on You To:

• Oversee Development of API and IAM Solutions: Lead the strategy, low-level design, and delivery of robust API and authentication solutions. Ensure high availability and performance by utilizing the latest technologies and industry best practices.
• Manage the Feeds Product: Oversee the delivery of our data  to customers, ensuring data accuracy, security, and timely delivery.
• Lead and Mentor a High-Performance Engineering Team: Guide a team of engineers by removing blockers, vetting their designs, and coaching them to achieve their full potential. Actively manage team performance, hire top talent, and foster a culture of continuous learning and improvement.
• Implement and Standardize Agile Delivery Practices: Establish tools, technologies, standards, and best practices to expedite agile delivery. Focus on enhancing software engineering productivity through continuous integration/delivery processes, automation, and innovation.
• Measure and Optimize Engineering Performance Metrics: Establish and monitor metrics for engineering quality, operational excellence, and agility. Own execution of the agile operating model on your teams and continuously adapt processes to improve performance, efficiency, and outcomes.
• Drive Technology and Product Roadmap Execution: Collaborate with the Head of Shared Technology Services, API Product Owner, and technology partner organizations to develop and execute the technology and product roadmap. Prioritize technical debt reduction, strategic initiatives, and innovation projects to align with organizational goals and deliver impactful outcomes.

What You Need to Have:

• Extensive experience in engineering and development, including building large-scale enterprise solutions (12+ years of experience preferred).
• Expertise in software engineering practices, specifically in enabling incremental and agile delivery using continuous integration/delivery processes – particularly the use of DORA metrics for guiding squad productivity.
• Strong proficiency in domain-driven design and programming languages such as Java and Python.
• Experience with API lifecycle management, including the use of API management platforms such as Swaggerhub, AWS API Gateway, or similar.
• Familiarity with industry-standard API specifications such as OpenAPI (Swagger), JSON, REST, and GraphQL.
• Strong understanding of cloud architecture, particularly leveraging AWS services to build cloud-native solutions.
• Experience managing IAM solutions, and data delivery products.
• Excellent written and verbal communication skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical stakeholders.
• Strong track record of translating business requirements into architecture and design for new solutions, demonstrating an ability to align technical decisions with business goals. 

What Would Make You Stand Out:

• Experience with event-driven, microservices, and real-time streaming frameworks such as Kafka.
• Knowledge of emerging AI API standards like MCP and A2A.
• Familiarity with API security best practices, including OAuth and JWT.
• Demonstrated ability to quickly learn and adapt to new technologies, knock down impediments, and deliver great products in an agile environment.
• Passion for driving value through enhancements and market expansion.
• Leadership qualities and the ability to guide cross-functional teams towards a common goal.

Why Choose Fitch:  

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location  

• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity 

• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals 

• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing 

• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively 

• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe 

• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community 

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.  

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.  

FOR CHICAGOROLES ONLY: Expected base pay rates for the role will be between $180,000 and $200,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

#LI-Hybrid

#LI-Group

#LI-JO