Client Administration Associate, based in Glasgow

Client Administration

Covenant Review is currently seeking a Client Administration based out of our Glasgow office.

Covenant Review is a Fitch Solutions company that specializes in Leveraged Finance legal documents. Our team of experienced leveraged finance lawyers provide our subscribers (including hedge funds, insurance companies, mutual funds, and other asset managers) with market-leading analysis of the covenants drafted in the largest leveraged finance deals in the US, primarily covering high yield bonds and leveraged loans. We are looking for an entry-level Client Administration to join our Glasgow team. This is a great opportunity for someone looking to ultimately embark on a career in client relationship management, customer service, or sales.

What We Offer:

• Benefit from online and in-person bespoke training program provided by Fitch Group
• Work on a day-to-day basis with highly experienced finance lawyers, salespeople, and other professionals
• Opportunities to develop internally via Covenant Review or within the wider Fitch Group

We’ll Count on You To:

• Act as main point of contact for user administration needs, including new user setups, user deactivations, and ensuring all entries are up-to-date and accurate
• Maintain accurate records and permission subscribers for access to Covenant Review and CreditSights research
• Help troubleshoot website and subscriber issues as needed
• Generate and review usage reports and assist the sales team with analysis
• Help manage inbound subscriber request routing and respond to subscriber inquiries
• Support company stakeholders as needed in operations

What You Need to Have:

• Recent college graduate
• Experience using and managing Salesforce
• Superior attention to detail plus the ability to multi-task and prioritize multiple projects simultaneously
• Proactive problem-solving and strong organizational skills
• Comfort with Microsoft Office Suite

What Would Make You Stand Out:

• Excellent interpersonal and communication skills, written and verbal
• Ability to work well under pressure and under shifting priorities
• Experience or interest in Client Administration
• Experience in finance is not necessary, but the desire to learn and grow is a must. The Fitch Group training and development plan is also available.

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

CreditSights, Covenant Review and LevFin Insights are becoming one, bringing together best in class research, covenant analysis and news on a new platform, with a unified interface and login. Now more than ever before, we give our clients the ability to KNOW MORE, RISK BETTER.

CreditSights was founded over 20 years ago with the goal of producing insightful, impartial research that would allow our clients to make prudent, profitable investment decisions in the global credit markets. CreditSights is a Fitch Solutions Company.

Our global institutional client base includes banks, investment advisors, mutual funds, pension managers, insurance companies, hedge funds, private equity investors and corporations. The independent research we provide is a leading voice in global credit markets, with our experts contributing to market news in Bloomberg, The Wall Street Journal, Forbes, Financial Times, Business Insider, Barron’s and many more.”

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:  

www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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