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Client Relationship Manager

Requisition ID:  46217
Business Unit:  Fitch Learning
Category:  Business Development & Sales

London, GB

Date Posted:  Jan 27, 2024



Client Relationship Manager


Fitch Learning is currently seeking a Client Relationship Manager based out of our London office.


Fitch Learning is looking for sales individuals with drive, flexibility and passion to help us deliver a world-class service to our clients.

The purpose of this role is to generate new logo clients from across Europe and grow these through developing strong relationships with client contacts across the organisation. You will work with your clients to understand their needs and, working with our subject-matter-experts, to design solutions to address these needs. In doing so, you will achieve or exceed an agreed revenue target.


What We Offer:

  • Great opportunity to join a high performing sales team achieving annual double-digit growth
  • Fast-paced, start-up like environment with considerable financial backing and stability that you associate with a larger corporate Training and support to learn the full breadth of solutions available
  • A collaborative team environment with great support from colleagues across the business
  • A place where you can really make a difference and progress in your career. 


We’ll Count on You To:

  • Build your own portfolio of clients through new outreach, networking and strategic analysis to deliver new logo clients
  • Understand the markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
  • Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively.
  • Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
  • Produce regular revenue forecasts that are built from your pipeline. You will be required to justify and explain these clearly
  • Hand projects over to the relevant operational team to deliver and manage, once the projects have been commercially secured and contracts negotiated, whilst retaining escalation and commercial oversight of the project

What You Need to Have:

  • It is essential that you have a strong background in sales/business development, ideally within the financial services education sector
  • A proven track record in developing new business with major Financial Institutions
  • Demonstrate a history of working to, and achieving revenue targets
  • Ability to understand client strategy to build a business and action plan
  • It is essential that you have excellent communication skills and a consultative selling approach


What Would Make You Stand Out:

  • Fluency in German, French or Spanish will be an advantage
  • Proven track record in building a portfolio of business from scratch and then maintaining and growing your account base


Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. We have centers in established financial hubs including London, New York, Singapore, Dubai and Hong Kong. We are committed to understanding complex client needs across fast paced financial markets around the world. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: | |

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.






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