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Sales Operations Analyst - 12-month FTC

Requisition ID:  46303
Business Unit:  Fitch Solutions
Category:  Operations

London, GB

Date Posted:  Apr 12, 2024

Fitch Solutions is looking for a Sales Operations Analyst to join our dynamic team of seven for a 12-month maternity cover.


The role focuses on processing subscription contracts and ensuring timely billing within company deadlines.

The ideal candidate will maintain service excellence and work collaboratively with colleagues from the Sales, Finance and Legal teams.


What We Offer:

  • A dynamic and fast-paced Sales Operations Team where your contributions are valued.
  • Opportunities to work with cross-functional teams, enhancing your skills and knowledge.
  • A supportive environment that fosters professional growth, challenges for development, and insight into business operations.

We’ll Count on You To:

  • Champion the order processing workflow whilst ensuring all submissions are processed accurately and according to the company’s compliance policies.
  • Collaborate with Sales Managers to monitor contract submission status and ensure timely execution.
  • Efficiently manage internal queries via email, phone, and direct communication.
  • Proactively resolve issues and contribute to the enhancement of processes and systems.
  • Ensure data integrity across systems through accurate retrieval, analysis, and presentation.
  • Develop a comprehensive understanding of key processes and system communications.

What You Need to Have:

  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Experience with billing and CRM systems; Salesforce and SAP knowledge is beneficial.
  • Strong numerical skills and highly organized with exceptional attention to detail.
  • Ability to work independently, under pressure, and collaboratively as part of a team.

What Would Make You Stand Out:

  • A proactive and positive attitude with a commitment to providing first-class support.
  • Technical savvy.
  • Proven ability to multitask effectively without compromising quality and to meet multiple deadlines.
  • Flexible and reliable with the ability to adapt to business needs, fostering productive relationships across the company.


Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: | |

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.




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