Business Analyst

Ratings Operations is currently seeking a Business Analyst based in our Manchester office.  

The Fitch Ratings Analytical and Business Applications Tribe is responsible for building systems used by our credit analysts. We provide internal users with information and tools to help inform and deliver their decisions. We automate analytical processes to improve efficiency and reduce risk. This Business Analyst will bridge the gap between business stakeholders and technical teams, ensuring that technology solutions align with business needs. The ideal candidate is a strong problem solver that can work proactively to get things done in a matrixed organisation.

What We Offer: 

• Innovative Projects -– Join a team committed to driving continuous improvement, standardisation and automation.
• Collaborative Environment -– Become part of a dynamic and supportive team that values diverse perspectives and fosters a culture of continuous improvement and innovation.
• Professional Growth -– Benefit from excellent development opportunities, including the potential to work on diverse projects and gain valuable experience in the financial services industry.
• Global Impact -– Technology roles at Fitch have a global reach, contributing to solutions that impact financial markets and stakeholders worldwide.

We’ll Count on You To: 

• Align business strategies with technology solutions -– Collaborate with stakeholders to translate complex business needs into standardised, robust, and scalable technical solutions.
• Collaborate with technical teams – Partner with agile squads to create and prioritise user stories, identify risks, understand technical complexities, and analyse data flows between sub-systems. Assist with the analysis and documentation of workflows, system designs, and use-cases.
• Foster communication and understanding – Act as a liaison between business users and technical teams. Ensure that agile squads understand business goals and the value of software being produced. Work with teams across the organisation to advance projects.
• Contribute to process improvement – Identify inefficiencies in current processes and systems and recommend solutions to optimise workflows.

What You Need to Have: 

• Degree-level qualification and/or 1-3 years of experience in business analysis and requirements management with strong attention to detail.
• Strong interpersonal, communication, and organisational skills, with the ability to work well with teams and stakeholders.
• Excellent problem-solving skills. An analytical mindset with the ability to proactively identify issues, propose solutions, and drive improvements.
• Comfortable working with a complex network of stakeholders in a high-demand environments. Ability to influence cross-functional teams in a matrixed organization.
• Superb follow-through and an ownership mentality.

What Would Make You Stand Out: 

• Experience in breaking down business problems.
• Experience in Behaviour Driven Development, Event Storming and User Story Mapping.
• Knowledge of low-code platforms such as Appian or Decisions and data modelling.
• Familiarity with relational and noSQL databases, Starburst, Excel and AI tools.
• Familiarity with Agile frameworks, Jira, Confluence and AI tools.

Why Choose Fitch:  

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals.
• Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind.
• Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives.

For more information please visit our websites:

www.fitch.group | www.fitchratings.com | www.fitchsolutions.com  

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.  

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.  

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