Account Manager

Account Manager 

CreditSights is currently looking for an Account Manager to join our New York Hedge Fund Management team.

CreditSights Account Management team is responsible for fueling the growth of the CreditSights business through the management and growth of our existing client accounts.

Account Managers are responsible for the leading the retention and growth strategies for a defined set of accounts, creating revenue opportunities and cross-selling leads for sales. As part of that responsibility, Account Managers diligently manage a pipeline of renewals and cross-sell opportunities, always seeking to drive timely deal execution and excellent commercial outcomes.

In addition, Account Managers actively maintain account and territory plans, defining specific action items towards achieving strategic commercial goals within a set timeframe and working with internal stakeholders to ensure objectives are achieved on a quarterly and long-term basis.

As individual contributors, Account Managers manage the largest regional accounts with accountability to develop and execute regional strategies. Account Managers engage in stakeholder management at the highest levels, including C-suite, Partner and MD stakeholders on the client side. In all aspects, they set the highest examples for the team in process, ethics, collaboration, execution and results.

We’ll Count on You To:

• Have full commercial responsibility for negotiating all renewals within your territory
• Engage in quarterly territory and key account planning: conduct relevant data analysis to inform an ongoing account strategy; communicate and collaborate with internal and external stakeholders to fully execute the plans
• Manage the end-to-end client life cycle, including but not limited to critical activities such as onboarding, monitoring usage, identifying inactive or at-risk clients, quarterly value reviews, etc.
• Lead the end-to-end relationship management of the user base in order to encourage ongoing engagement and utilization of our products and services
• Demonstrate a strong grasp of CreditSights products, value proposition and competitive advantage, and leverage that knowledge in all client communications
• Consistently apply an insight-led approach to all internal- and client-facing activities
• Develop a deep knowledge of each client’s industry, organizational structure, asset class in which they operate, and key stakeholders in those asset classes
• Collaborate with multiple departments across the organization; actively work to maintain and enhance cross-functional partnerships and processes
• Lead by example in data hygiene and effective use of company systems; document all client events and activities in internal systems, including Salesforce.com
• Interpret and present commercial and business performance data intuitively, and make informed deductions based on intricacies of client knowledge and operational data
• Contribute to key management initiatives and provide considerable insight into specific markets, helping to drive commercial strategy

What You Need to Have:

• Bachelor’s degree
• 5-7+ years’ experience in independent client relationship management, sales or client services, ideally within financial markets
• Highly motivated and results-driven with consistent achievement of ambitious quota(s) across multiple periods of time
• Managed a book of business and responsible for production
• Experience managing complex, regional accounts
• Strong business acumen, with experience applying industry and product knowledge in written and verbal client communications
• Successful past adoption and effective use of internal workflows, processes and technologies to accomplish work objectives; bias to collaborate with team members
• Self-starter, who can establish and organize daily sales activities working fully independently
• Strong leadership, communication, active listening, interpersonal and presentation skills
• Intellectual curiosity and a passion for learning

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Founded in 2000, CreditSights is a leading provider of independent corporate bond research. Over 10,000 investment professionals and risk managers at over 1,000 institutions worldwide use our research every day. CreditSights actively covers over 1,100 investment grade and high yield companies. More than 300 research reports are produced every month. Over 80 top caliber analysts around the world produce our acclaimed research. Our proprietary risk models cover over 8,500 publicly-traded companies CreditSights independent research is a leading voice in global credit markets, with our experts contributing to market news in Bloomberg, The Wall Street Journal, Forbes, Financial Times, Business Insider, Barron’s and many more. Our global institutional client base includes banks, investment advisors, mutual funds, pension managers, insurance companies, hedge funds, private equity investors, and corporations.

Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:  

www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com | www.CreditSights.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

Expected base pay salary range for this role is $120,000 - $140,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch. 

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