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Senior Director, Head of Americas - Fitch Learning

Requisition ID:  46190
Business Unit:  Fitch Learning
Category:  Business Development & Sales

New York, NY, US

Date Posted:  Nov 17, 2023

Fitch Learning is currently seeking a Senior Director, Head of Americas based out of our New York office.

Aligned with our corporate strategy we aim to Work Together to develop commercial synergy with Fitch Group clients to provide insight and learning to support professionals. To that end, we now seek an experienced, dynamic Commercial Manager who creates and manages a sales channel between Fitch Learning (FL) and Fitch Solutions (FS). 


You will be responsible for promoting specific relevant parts of the FL solution offering to FS B2B sales teams – including product specifics, internal sales and marketing. Your focus on this role will be to position specific FL solutions into the FS value chain, to enhance the overall user experience.


You will work closely with FL’s senior management team and also align alongside your FS counterparts and peers across various functions. This will include FS Americas Head of Sales, B2B Business Development teams, product specialists and marketing. This role is accountable directly for revenue, we value commerciality in all of our senior team and this role would also expect to be external client facing as requires.


What We Offer:

  • High growth potential to help build a existing successful business into a dominant Financial Education provider in the Americas.
  • Industry leading leadership team who have a track record of optimizing business performance.
  • Fitch Group support and resources to differentiate our position in the market.


We’ll Count on You To:

  • Deliver the Americas strategy through intellect and disciplined execution of a plan.
  • Leverage Fitch Solutions resources to help build more brand awareness for FitchLearning.
  • Drive Thought Leadership through the team, client base and learner population.
  • Reporting to the CEO and Head of Client Solutions, provide regular updates on business performance, challenges, and new opportunities, maintaining a revenue metric reporting approach.
  • Actively help identify, manage, and develop new commercial opportunities, specifically in the FS financial services sector, but also extending out to other relevant sectors.
  • Lead the Thought Leadership of FL within Fitch Solutions, helping shape and position the message across the sales channels to raise commercial awareness and opportunity.
  • Deliver against key performance indicators, examples of which include:
    • Business Development activity metrics
    • Product Quality – feedback from learners, market reputation, topicality
    • Client Quality– Ux and learner satisfaction
  • Achieve revenue and other financial targets, continually driving performance to new levels.
  • Help develop the FL/FS ‘Go 2 Market’ strategy, including positioning, marketing and media channels.
  • Understand at a deep level the knowledge and skill requirements of the specific FL product segment (Credit, Risk and ESG) and be able to translate that understanding into a commercial sales plan.
  • See and interpret emerging themes into commercial actions and manage how these themes shape the future offering.
  • Provide advisory services to peers on FL topics and help shape the wider client offering.


What You Need to Have:

  • Strong understanding of the Americas financial markets either through a similar experience or as a market practitioner.
  • Track record of commercial aptitude and delivery in a professional/information services industry.
  • Understanding of the Americas corporate education market and the impact of technology on the industry.
  • Strong commercial markets experience (>10 years) in working in financial institution or information research provider.
  • Business understanding of Credit, Data, Risk and ESG topics.
  • Expertise gained through sales advisory and/or direct and indirect client sales channel interactions.


What Would Make You Stand Out:

  • Committed ambition to build a business and take responsibility for financial deliverables.
  • Drive to ‘make it happen’ through situational leadership skills.
  • Experience managing Learning/Business Development projects.
  • Seniority: Ability to operate and report at a senior level, working in a fast-paced entrepreneurial environment.
  • Leadership: Conflict Management, Negotiation, Problem Solving, Stakeholder engagement.
  • Excellent communication and presentation skills to all levels of seniority across Sales, Product, Operational and Technical teams.
  • Relationship: Excellent skills in relationship building.
  • Commercial: Business Acumen, Sales & Marketing.
  • Technical Competence: Data, Financial markets, Credit, Risk.
  • Applications: MS office, CMS.


Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.


Fitch Learning is a leader in financial services training. With unrivaled breadth and depth of training, the company delivers learning solutions for apprentices and graduates, to those with 10+ years’ experience in Financial Services. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance. 

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.


For more information please visit our websites: | |


Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.


FOR NEW YORK ROLES ONLY: Expected base pay rates for the role will be between $190,000 and $220,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch. 





Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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