Senior Client Relationship Manager, Singapore/ Hong Kong

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective.  Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion.  Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences.  Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. We have centers in established financial hubs including London, New York, Singapore, Dubai and Hong Kong. We are committed to understanding complex client needs across fast paced financial markets, globally. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance.

Senior Client Relationship Manager

Fitch Learning is currently seeking a Senior Client Relationship based out of our Singapore or Hong Kong office.

Fitch Learning, a world-renowned leader in learning and development for the financial industry, is seeking a dynamic and driven Senior Client Relationship Manager to join our team in Asia in Singapore or Hong Kong. As part of the Fitch Group, we deliver high-impact learning solutions to top banks and financial institutions worldwide.

What We Offer:

2-4 bullets on what makes Fitch and this opportunity unique (e.g. great development opportunity, high visibility, amazing team, great benefits, etc.)

• A culture of innovation, adaptability, and excellence, where your ideas are valued and your growth is supported
• The backing of the Fitch Group, providing stability and global recognition while maintaining an entrepreneurial spirit
• Collaborative work environment with minimal bureaucracy, allowing you to focus on delivering results
• The opportunity to make a real impact by creating transformative strategic solutions for world-class organizations and professionals

We’ll Count on You To:

3-5 bullets on responsibilities this role will have. Avoid generic statements and narrow down to impactful contributions

• Achieve and exceed assigned revenue targets by effectively managing your sales pipeline, develop strategic sales plans and implementing tactical initiatives
• Manage and grow existing client accounts by identifying opportunities to increase spend, deepen relationships and deliver exceptional value to clients
• Drive new business growth through proactive prospecting, leveraging referrals from Fitch Group and existing clients, and managing inbound inquiries
• Collaborate with internal stakeholders to develop compelling solutions and proposals that address clients’ unique needs and challenges
• Own the entire sales cycle, from initial lead generation to closing the deal, demonstrating strong solution presentation skills and the ability to navigate complex decision-making processes

What You Need to Have:

2-4 bullets on requirements necessary for the role – focus on quantifiable/hard skills (e.g. years of experience, certifications, software experience, etc.)

• Minimum 5 years of successful B2B sales experience, preferably within professional services, financial services or professional training sectors
• Proven track record of achieving and exceeding revenue targets in a results-driven environment
• Highly independent, self-motivated and proactive with a strong sense of ownership and accountability
• Resilient and adaptable with a positive attitude and a keen desire to learn and grow

What Would Make You Stand Out:

2-4 bullets on “nice to haves” for positions – can use soft skills here

• Resourceful problem-solver who thrives in a dynamic environment
• Strategic thinking capabilities to navigate complex sales cycles and client challenges
• Polished communication and presentation skills with the ability to engage and influence at all levels
• Consultative selling approach focused on understanding client needs and creating win-win solutions

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

As part of Fitch Group, Fitch Learning is a global leader in designing and delivering comprehensive learning solutions for the financial services industry. Our extensive range of learning solutions caters to financial professionals at every stage of their career, from entry-level positions to experienced professionals with over a decade of experience. We offer a wide array of topics, including financial markets and products, credit and risks, corporate banking and commercial banking, investment banking, private banking and wealth management, sustainability, data analytics and technology. We have offices in major financial hubs including London, New York, Hong Kong Singapore, Dubai, Chicago, Toronto and Riyadh.

We pride ourselves on our ability to adapt swiftly to the ever-changing landscape of the financial sector, ensuring that our clients receive the most relevant and impactful learning solutions available. Our commitment to staying at the forefront of industry trends and developments allows us to deliver impactful content that equip financial professionals with the knowledge and skills they need to excel in their roles and drive their organizations forward.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:  

www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:  www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

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