Client Administration Associate

Client Administration Associate 

Fitch Solutions is currently seeking a Client Administration based out of our Warsaw office.

The Client Administration Associate will be responsible for the set up and ongoing management of client’s access to the Fitch Solutions product suite. 

What We Offer:

• Excellent opportunity to join a growing team in a highly regarded organization
• Collaborative work environment in a role that works with sales, product, business and operations
• Great scope for personal development and career growth with many learning opportunities

We’ll Count on You To:

• Configure a client’s services based on our entitlement system and their contracted services across the Fitch suite of products including Desktop, Excel, API, and feed products
• Manage updates and renewals of a client’s entitlements ensuring requested changes are in line with the contracted entitlements
• Remove entitlements and service access on cancellation of services
• Set up trials and complimentary users
• Ensure that entitled services match contracted services through system reconciliation and exception resolution
• On-board new clients efficiently and accurately within required timeframes. 

What You Need to Have:

• 2+ years’ experience in an administrative role
• Work experience in an office/professional work environment
•  

What Would Make You Stand Out:

• Quick learner with excellent attention to detail
• Highly motivated, flexible, proactive, and adaptable to change.
• Excellent organisational and time management skills, including ability to prioritise and work under tight deadlines.
• Self-starter who can work well both independently and as part of a team environment.
• Strong written and verbal communication skills.

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities.  Its analysts, lawyers, journalists and economists offer in-depth views on credit markets, credit risk, ESG, developed and emerging markets, industry sectors and individual credits. 

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:  

www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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