Operations Associate, Middle Office, Jakarta

Fitch Ratings’ Global Rating Services team is seeking Operations Associates to join the group in our Jakarta office.

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing supplementary credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Becoming a member of our Fitch Ratings Asia Pacific team places you at the heart of a best-in-class organization, recognized with awards from InsuranceAsia, FinanceAsia and Corporate Treasurer for its excellence and leadership in the credit rating industry. Our accolades and awards in the region are a testament to our commitment to quality and innovation. As one of our colleagues, you'll engage with a diverse and dynamic community, gaining valuable experience and opportunities for growth in one of the world's largest financial markets.

About the Team

Fitch Ratings Operations is focused on developing an efficient operating environment for analytical teams by bringing consistency and standardisation to all operational aspects of the rating process.

This role requires collaboration with analytical teams, operational teams, IT squads, and other stakeholders to ensure that Middle Office workflow tasks, procedures, and applications effectively support business needs and comply with regulatory requirements.

How You’ll Make an Impact: 

• Collaborate Effectively: Work seamlessly with Analytical teams, Operations teams, and IT squads to ensure adherence to correct workflow processes, maintain accurate data, and perform timely tasks that support ratings analysts using Fitch’s proprietary applications. 
• Partner with Stakeholders: Team up with colleagues and other internal stakeholders to successfully complete ad hoc requests and special projects.
• Identify Improvement Opportunities: Seek out and implement enhancements to current processes, procedures, and applications to provide the highest quality support to the global analytical community
• Promote Compliance Awareness: Foster a comprehensive understanding of existing and emerging compliance and regulatory issues, along with related policies and procedures.

You May be a Good Fit if:

• You have a bachelor’s degree (or equivalent) or 2+ years of experience in an operational role.
• You demonstrate strong diligence, excellent attention to detail, and logical thinking.
• You are highly motivated, flexible, proactive, and adaptable to change.
• You possess excellent organisational and time management skills, along with strong problem-solving abilities.
• You exhibit strong communication skills that enable effective collaboration across teams
• You are a self-starter who can work well independently and thrive in a team environment.
• You maintain a customer-focused mindset with a commitment to providing exceptional client service.

What Would Make You Stand Out: 

• Experience working in a global financial services organisation.
• Proficiency in data management and knowledge of fixed income.
• A demonstrated interest and aptitude for leveraging information technology to enhance systems, with a growing focus on automation, machine learning, and artificial intelligence.
• Fluent in Mandarin, both written and verbal.

Why Choose Fitch: 

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

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