Fitch Learning | Director, Apprenticeships - London, UK

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking a Director for Apprenticeships based out of our London office.

About the Team:

• You will join our UK Apprenticeships function, serving approximately 60 employers across the financial services industry.
• The Director for Apprenticeships reports to the Managing Director for Europe and leads a team of nine across Quality & Compliance, Operations, and Skills Coaches.
• The team partners closely with Sales, Faculty, and Compliance to deliver high-quality programmes aligned to apprenticeship standards, professional qualifications, and regulatory expectations.

How You’ll Make an Impact:

• Lead the Apprenticeships function end-to-end—operational delivery, learner and employer support, quality and curriculum—while driving long-term growth.
• Build and refine integrated operational processes, systems, controls, and reporting to enable robust performance analysis and forward-looking management information.
• Manage operational risk through leading indicators and ratios, including ESFA financial testing, ensuring high levels of compliance and timely funding receipt.
• Own performance management across programmes, meeting and exceeding KPIs (timely success rates, non-starters, referrals, progressions), and continuously improving apprentice and employer feedback scores.
• Oversee curriculum strategy and delivery, ensuring ambition and effectiveness, and collaborate with the Head of Faculty to embed professional qualifications within apprenticeship standards.
• Lead quality assurance aligned to the Education Inspection Framework and actively direct responses to Ofsted inspections.
• Develop and execute a three-year Apprenticeships strategy, supporting commercial growth and influencing the sales process while prioritizing quality and learner outcomes.

You May be a Good Fit if:

• You have at least 3 years’ experience running an Apprenticeships function at a similar scale, with demonstrable delivery, operational leadership, and input into strategic direction.
• You’ve successfully delivered change and improvement programmes within Apprenticeships, with measurable outcomes.
• You have been intrinsically involved in the Ofsted inspection process, such as serving as nominee or deputy nominee.
• You can evidence working with professional services and/or financial services clients.

What Would Make You Stand Out:

• Experience managing subcontracted delivery and/or ESFA relationships.
• A track record of successfully leading an Ofsted inspection.
• Commercial leadership experience within an Apprenticeships function.
• Prior experience delivering Apprenticeships to professional services clients.

Why Choose Fitch:

• Hybrid Work Environment: 3 days a week in office required 
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

For more information, please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

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