Marketing Operations Associate - London

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Explore a career at Fitch Ratings and you’ll join a collaborative network of curious minds. Here, our differences are our strengths - in life as well as our work. Together we work with integrity and objectivity to provide clarity to the world’s financial markets. We pride ourselves on our ability to harness the ideas, expertise, and professionalism of our global workforce, which is integral to our continued success. The accessibility and depth of experience of our industry leading analysts, combined with our broad sector credentials, allow us to help market participants make important credit decisions with confidence.

Fitch Ratings is currently seeking a Marketing Operations Associate based out of our London office.  

About the Team

We are seeking a Marketing Operations Associate to support key initiatives for the Marketing Operations team. In this role, you will help ensure seamless workflows and effective project management, enabling the team to deliver solutions and support to marketing teams and the broader organization.

This is a hands-on, detailed-oriented position for a highly organized self-starter who enjoys working within marketing platforms and improving operational efficiency. The Marketing Operations Associate will help coordinate and execute initiatives across lead generation and sales enablement, data governance, and customer experience, while also supporting day-to-day operations.

The ideal candidate will have 1-3 years of experience and demonstrate strong communication, organization, attention detail, and project management skills.

How You’ll Make an Impact: 

• Support Marketing Operations requests across the marketing and sales organization, ensuring timely, high-quality delivery
• Assist with sales enablement initiatives, including data validation, monitoring and scaling the marketing qualified lead process
• Support contact and lead data hygiene efforts, including marketing segmentation programs, data enrichment, and ongoing quality checks across marketing systems
• Ensure accuracy, consistency and timeliness across all assigned tasks
• Contribute to high-visibility initiatives by simplifying complexity, influencing decisions through data and insights, and delivering measurable impact

You May be a Good Fit if:

• 1-3 years of experience in marketing operations
• Strong attention to detail and comfort working with data
• Highly organized with the ability to manage multiple tasks
• Proficiency in Excel
• Clear communication with a proactive mindset

What Would Make You Stand Out: 

• Experience with Marketo and Salesforce
• Project management experience
• Working with Marketing data and visualizations

Why Choose Fitch: 

• Hybrid Work Environment: 3 days a week in office required
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

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