Project Manager

Fitch Learning is currently seeking a Project Manager (Client and Learner Services Manager) based out of our Manchester office.  

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

About the Team

Our Project Managers look after a diverse portfolio of projects delivering complex internal change or the successful delivery of sophisticated learning programmes and solutions across the world for clients and learners.

How You’ll Make an Impact: 

• Actively lead and be accountable for the successful delivery of projects and the delivery of client and learner service excellence.
• Manage the day-to-day operations of project delivery instilling a strong sense of urgency and drive across impacted teams and change requirements.
• Managing internal and external stakeholders, keeping abreast of project progress.
• Track progress and work to manage risks effectively and promptly.
• Participate in client governance for project delivery, working with senior client stakeholders to instil confidence in our delivery.
• Work with relevant teams to develop and own project plans and associated documentation relating to delivery of projects and within the PMO reporting framework.
• Where required source and on-board new resources to deliver project requirements.
• Be comfortable challenging assumptions and proposing alternate approaches to deliver the best result.
• Work with technical and client documentation where required to validate solution deliverables against client requirements.
• Ensure relevant quality control processes are in place for all deliverables appropriate to level of risk.
• Meet financial objectives by forecasting requirements, preparing the budget; scheduling expenditures, analysing variances and initiating corrective actions.
• Ensure PMO approach is adhered too and project documents and controls are complete, current, and appropriately filed or stored.
• Produce summary reporting for project steering groups, stakeholders, and clients

You May be a Good Fit if:

• Significant experience in ownership or project management of multi-disciplinary solutions.
• Client consultancy skills – the ability to work closely with clients to resolve issues and develop innovative solutions.
• Commercial mindset – the ability to incorporate the commercial impact of decisions and proposed changes into discussions and reporting
• An analytical approach backed by attention to detail is key
• Strong IT skills including fluency in Excel and PowerPoint.
• Ability to work both strategically and also hands on when required.

What Would Make You Stand Out: 

• Adept at influencing different stakeholders and dependents
• Track record in Improving processes and operational effectiveness
• Understanding of the local market, competition and macro-economic factors

Why Choose Fitch: 

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

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