Director, Ratings Operational Risk - Manchester

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Explore a career at Fitch Ratings and you’ll join a collaborative network of curious minds. Here, our differences are our strengths - in life as well as our work. Together we work with integrity and objectivity to provide clarity to the world’s financial markets. We pride ourselves on our ability to harness the ideas, expertise, and professionalism of our global workforce, which is integral to our continued success. The accessibility and depth of experience of our industry leading analysts, combined with our broad sector credentials, allow us to help market participants make important credit decisions with confidence.

Fitch Ratings is currently seeking a Director, Ratings Operational Risk, based out of our Manchester office.  

About the Team

This role will report to the Head of Ratings' Operational Risk Management within the Regulatory Affairs, Policies and Procedures team. The Ratings' Operational Risk Management team is responsible for identifying, assessing, and managing operational risks for Ratings.

How You’ll Make an Impact: 

• Drive continuous enhancement of our operational risk frameworks through structured assessments and control evaluations that strengthen our risk posture and resilience
• Design and implement automated reporting solutions to streamline operational risk reporting processes, ensuring accuracy, efficiency, and timeliness in report generation and delivery
• Work closely with various teams, such as IT and Risk, across the organization to gather requirements, share insights, and work on controls
• Present findings and recommendations to senior management and other key stakeholders

You May be a Good Fit if:

• A minimum of 5 years professional experience in operational risk management, ideally within financial services or consulting environment, with hands-on experience in risk assessment, control evaluation and operational issue resolution.
• Senior stakeholder management capability, with sound judgment to balance proactive initiative with consultative collaboration.
• Proven track record delivering risk and control improvements through change management, including process redesign, audit remediation, and stakeholder alignment.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights
• Excellent communication and interpersonal skills are essential
• Fluent English skills with near-native proficiency, both written and verbal
• Demonstrated high level of integrity and professionalism

What Would Make You Stand Out: 

• Technical mindset and strong systems thinking—comfortable engaging with IT on technical concepts, understanding system dependencies, and translating between technology and operational risk perspectives
• Structured, proactive, and delivery-focused approach; comfortable managing multiple workstreams independently while being a collaborative team player
• Service-oriented mindset - responsive, helpful, and committed to knowledge-sharing and supporting colleagues
• Strong problem-solving skills and excellent attention to detail.
• Ability to work in a team environment as well as independently.
• Advanced proficiency in PowerBI/Qlik and automation tools (Python/SQL a plus)

Why Choose Fitch: 

• Hybrid Work Environment: 3 days a week in office required
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

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