Process Analyst

Process Analyst – Ratings Business Analytics (Manchester)

Fitch Ratings is currently seeking a Process Analyst based out of the Manchester office.

The Ratings Business Analytics team provides high-quality, in-depth strategic analysis to drive better outcomes for Fitch Ratings. The team works closely with the Ratings Operations heads on business transformation initiatives, including developing business cases, evaluating cost/benefits for new initiatives, and reviewing and making recommendations on process re-engineering. 

What We Offer:

• The Ratings Business Analytics team is a highly visibible team that provides critical analyses and insights to senior management.
• Collaborative, team-oriented work environment with driven individuals.
• Fitch Ratings is a global company with a presence in over 30 countries, offering opportunities to work with diverse teams from around the world.

We’ll Count on You To:

• Support experienced team members with process documentation, analysis, and improvement activities.  Create and maintain process maps, flowcharts, and simple documentation for operational processes.  Use basic tools (e.g., Visio) to support process mapping and analysis.
• Collaborate with stakeholders across teams to understand current processes and identify opportunities for efficiency and enhancement.
• Review and update documentation to reflect accurate and current practices.
• Participate in projects that involve process standardization, automation opportunities, and continuous improvement efforts.
• Stay curious and engaged, continuously learning about best practices in process improvement and data-driven decision-making.

What You Need to Have:

• Bachelor’s degree required.
• 1 - 2 years of experience in process analysis, business analysis, or a related field.
• Interest in developing a career in business process analysis, process improvement, or operations.
• Proficiency with Microsoft Office tools (Visio, Excel, PowerPoint, Word).
• Strong communication skills and a collaborative approach to work.
• Organized, detail-oriented, and willing to take initiative.
• Positive attitude and ability to work well within a team environment.
• Interest in financial services or credit ratings.

What Would Make You Stand Out:

• Prior Credit Ratings experience or knowledge.
• Experience with more sophisticated process mapping software and tools.

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey. 

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:  

www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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