Business Analyst

Fitch Ratings is currently seeking Business Analyst, Associate Director in Fitch’s Toronto, Canada office.

About the Role

The Business Analyst is a squad-facing role within Technology & Data Delivery Enablement, translating business needs into actionable requirements that drive measurable outcomes for an Agile squad. The Business Analyst partners with Delivery Owners, Technical Owners, and squad members to ensure technology solutions align with business strategies while supporting predictable, high-quality delivery.

This position operates within a culture of accountability, delivery excellence, and continuous improvement. The Business Analyst learns evolving ways of working (including AI-enabled practices) and develops stakeholder communication skills. This role ensures requirements are clear, testable, and delivery-ready while maintaining focus on business value, actively participating in Communities of Practice to develop expertise in modern requirements management.

What We Offer

• Direct impact: Support requirements outcomes for critical squad-level initiatives
• Modern practices: Learn AI-enabled workflows, continuous delivery, and outcome-focused execution
• Collaborative environment: Partner with Product Owners, Delivery Owners, Technical Owners, Engineering, Data, and QA
• Growth and development: Clear development path with mentorship and progression to Business Analyst, Associate Director roles
• Community engagement: Participate in the Agile Delivery Center of Excellence and Communities of Practice

We'll Count on You To

Business and Technology Alignment

• Engage directly with business stakeholders and end users to elicit, validate, and refine requirements
• Align technology solutions with business strategies and translate needs into clear, testable requirements
• Partner with Product Owners to ensure requirements support business value and stakeholder needs
• Maintain focus on outcomes and business impact

Requirements Management and Delivery Partnership

• Partner with Delivery Owners and technical teams on Agile processes including story creation, backlog refinement, and sprint planning
• Ensure requirements are delivery-ready, sequenced appropriately, and support continuous flow
• Surface delivery risks early; drive mitigations with clear ownership

Technical Insight and Documentation

• Provide estimation insights and identify risks related to requirements clarity and technical feasibility
• Perform data profiling to validate requirements and document data flows
• Partner with Engineering and Data teams on non-functional requirements
• Assist with smoke testing to ensure solutions meet business requirements

Operating Model and Enablement

• Facilitate requirements sessions and maintain documentation in tools (Jira, Confluence)
• Ensure requirements artifacts are current, accessible, and actionable
• Provide clear updates on requirements status, risks, and dependencies

AI Enablement and Modern Practices

• Learn and apply AI-enabled tools for requirements gathering, documentation, and analysis
• Develop AI literacy to understand how AI enhances requirements management
• Experiment with AI-assisted process mapping and automated documentation

Accountability and Continuous Improvement

• Own requirements clarity and quality; ensure requirements enable predictable delivery
• Participate actively in retrospectives; identify opportunities to improve processes
• Build personal accountability for requirements outcomes and delivery success

Education and Collaboration

• Educate squad members on business goals and software value; emphasize outcomes
• Foster collaboration between business and technical teams
• Build strong stakeholder relationships for effective requirements elicitation

What You Need to Have

• Bachelor's degree in Business, Technology, or related field; or equivalent experience
• 0-2 years in business analysis, requirements management, or related role
• Foundational understanding of requirements gathering and documentation
• Strong analytical and communication skills
• Eagerness to learn business analysis practices and AI-enabled tools

What Would Make You Stand Out

• Certification in Business Analysis (CBAP, CCBA) or Agile (PMI-ACP)
• Experience with requirements tools (Jira, Confluence, or similar)
• Exposure to data analysis or SQL
• Understanding of software development lifecycle

Why Fitch

At Fitch Group, we empower investors and issuers with the intelligence they need to make critical decisions with confidence. We provide accurate, timely, and actionable insights across credit ratings, research, data, and analytics. Our culture values integrity, collaboration, and innovation. Join us to work on meaningful challenges, grow your career, and make an impact in global financial markets.

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