Intermediate Systems Administrator

Fitch Group is currently seeking a System Administrator – Intermediate

based out of our New York City office.  

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. 

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. 

Want to learn more about a career in technology and data at Fitch?

Visit: https://careers.fitch.group/content/Technology-and-Data/

About the Team

• High-achieving diversified team.
• Excellent exposure to the latest technology.
• Opportunities to learn and grow.

How You’ll Make an Impact: 

• Develop and implement automation solutions to streamline processes and increase operational efficiency, supporting Fitch's commitment to innovation and optimizing resource utilization for enhanced productivity.
• Optimize and manage cloud infrastructure using Infrastructure as Code (IaC), scripts, and orchestration tools to ensure seamless service delivery and uninterrupted access for users and clients, supporting Fitch's commitment to operational excellence and client satisfaction.
• Diagnose and resolve issues in Linux and Windows operating systems, as well as EKS environments, to maintain optimal system performance and reliability, supporting Fitch's objective of delivering seamless and trustworthy service to clients.
• Optimize and manage cloud infrastructure using Infrastructure as Code (IaC), scripts, and orchestration tools while diagnosing and resolving issues in Linux, Windows operating systems, and EKS environments to ensure seamless service delivery, uninterrupted access, and optimal system performance, supporting Fitch's commitment to operational excellence and client satisfaction.
• Implement and configure enterprise-scale monitoring of applications and infrastructure using DataDog to ensure proactive issue detection and rapid response, aligning with Fitch's goal of maintaining high service reliability and minimizing operational disruptions.
• Manage and optimize backups in AWS and Azure to ensure data integrity and security, and Participate in Business Continuity tests to reinforce Fitch's commitment to resilience and uninterrupted operations.
• Manage Zscaler solutions to enhance network security and ensure secure access to resources, aligning with Fitch's goal of safeguarding data and maintaining robust cybersecurity measures across the organization.

You May be a Good Fit if:

Bachelor’s degree in computer science, Computer Engineering or related technical Discipline preferred.

• 4+ years of experience Troubleshooting Windows and Linux servers.
• Proficiency in monitoring and alerting tools such as Datadog, Zabbix, or others.
• Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously.
• Handson experience with configuration tools such as Ansible
• Handson experience with Infrastructure as Code (IaC) tools such as Terraform
• Handson experience with a programing language such as Python.
• Hands-on experience working with AWS Cloud.
• Experience in troubleshooting common network issues (DNS, firewalls, load balancers).
• Familiar with orchestration tools. 

What Would Make You Stand Out: 

• Handson experience with containers via ECS or EC2 in AWS
• Demonstrated success in managing tools and services with Terraform.
• Automated manual processes via using scripts in Python or Java.
• AWS Cloud Solutions Architect or Sys Ops Certification
• Terraform Associate Certification
• Proven experience in utilizing AWS Cloud APIs through scripting to Manage Infrastructure.

Why Choose Fitch: 

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

Expected base pay rates for the role will be between 85,000 and 110,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.  

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