Business Analyst, Associate Director

Fitch Ratings is currently seeking Business Analyst, Associate Director in Fitch’s Toronto, Canada office.

About the Role

The Business Analyst, Associate Director is a squad-facing role within Technology & Data Delivery Enablement, translating business needs into actionable requirements that drive measurable outcomes for an Agile squad. This role engages directly with business stakeholders and end users to understand their needs, working in close partnership with Product Owners to translate insights into clear, testable requirements. The Business Analyst partners with Delivery Owners, Technical Owners, and squad members to ensure technology solutions align with business strategies while supporting predictable, high-quality delivery.

This position operates within a culture of accountability, delivery excellence, and continuous improvement. As a senior practitioner, this role makes significant contributions to the Agile Delivery Center of Excellence and actively participates in Communities of Practice, sharing best practices, developing standards and playbooks, and mentoring peers. May provide work direction to Business Analysts within the tribe.

What We Offer

• Direct impact: Drive requirements outcomes for complex, high-visibility initiatives
• Modern practices: Drive AI-enabled workflows, continuous delivery, and outcome-focused execution
• Collaborative environment: Partner with Tribe Leads, Product Owners, Delivery Owners, Technical Owners, Engineering, Data, and Business sponsors
• Growth and development: Leadership exposure, mentorship opportunities, and ability to develop practitioners
• Community engagement: Lead initiatives in the Agile Delivery Center of Excellence and Communities of Practice
• Pioneer role: Lead AI enablement in requirements management and shape how AI transforms business analysis

We'll Count on You To

Business and Technology Alignment

• Engage directly with business stakeholders and end users to elicit, validate, and refine requirements
• Align technology solutions with business strategies and translate needs into clear, testable requirements
• Partner with Product Owners to ensure requirements support business value and stakeholder needs
• Drive business value realization through clear requirements and outcome focus

Requirements Management and Delivery Partnership

• Partner with Delivery Owners and technical teams on Agile processes including story creation, backlog refinement, and sprint planning
• Ensure requirements are delivery-ready, sequenced appropriately, and support continuous flow
• Surface delivery risks early; drive mitigations with clear ownership
• Ensure requirements quality; hold self and others accountable for clear, testable requirements
• Drive continuous improvement in requirements practices

Education, Collaboration, and AI Enablement

• Educate squad members on business goals and software value; emphasize outcomes
• Drive implementation of AI-enabled practices to accelerate requirements gathering and validation
• Lead AI enablement initiatives; identify opportunities where AI can accelerate requirements work
• Learn and apply AI-enabled tools for requirements gathering, documentation, and analysis
• Mentor Business Analysts on responsible AI use and establish standards for AI-assisted practices
• Champion AI literacy within requirements management

Technical Insight and Documentation

• Provide estimation insights and identify risks related to requirements clarity and technical feasibility
• Perform data profiling to validate requirements and document data flows
• Partner with Engineering and Data teams on non-functional requirements
• Ensure requirements documentation is comprehensive, current, and enables effective delivery

Operating Model and Enablement

• Facilitate complex requirements sessions and maintain documentation in tools (Jira, Confluence)
• Ensure requirements artifacts accurately reflect business needs and are actionable
• Provide executive-ready updates on requirements status, risks, and dependencies

Mentoring and Leadership

• Mentor and lead business analysts, enhancing their skills and career development
• May provide work direction to Business Analysts within the tribe
• Model accountability culture; demonstrate ownership of requirements outcomes
• Contribute to training programs and capability-building initiatives

Center of Excellence Contribution

• Participate in Agile Delivery Center of Excellence and Communities of Practice
• Share innovations, develop standards and playbooks, and elevate business analysis capability
• Lead requirements management best practice development and adoption

What You Need to Have

• Bachelor's degree in Business, Technology, or related field; or equivalent experience
• 6-8 years in business analysis, with proven track record in Agile environments
• Certification in Business Analysis (CBAP, CCBA) or Agile (PMI-ACP, CSM)
• Demonstrated experience translating complex business needs into technical requirements
• Proven track record delivering requirements for initiatives with measurable outcomes
• Strong stakeholder management, facilitation, and communication skills
• Experience with data analysis and requirements documentation tools

What Would Make You Stand Out

• Multiple certifications (CBAP + Agile certifications)
• Experience with AI-enabled requirements tools or practices
• Background establishing requirements standards or leading Communities of Practice
• SQL or data analysis expertise
• Experience in financial services or regulated industries

Why Fitch

At Fitch Group, we empower investors and issuers with the intelligence they need to make critical decisions with confidence. We provide accurate, timely, and actionable insights across credit ratings, research, data, and analytics. Our culture values integrity, collaboration, and innovation. Join us to work on meaningful challenges, grow your career, and make an impact in global financial markets.

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