Fitch Ratings | Business Analyst - Toronto, Canada

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market-leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Join our fast‑growing Toronto innovation hub, where we’re building production‑grade AI to reshape global credit decisions. Here, you won’t just ship features—you’ll help reinvent an industry using decades‑deep proprietary data and a modern tech stack, free from heavy legacy. Backed by full enterprise support, you’ll build reliable, explainable intelligence at real scale within a collaborative, outcome‑driven community. If you’re looking for purposeful work, constant learning, and a place where your impact and growth accelerate—this is where you’ll thrive.

Want to learn more about our Toronto Innovation Hub? Visit: https://careers.fitch.group/go/Toronto-Innovation-Hub/9713801/

Fitch Ratings is currently seeking a Business Analyst, based out of our Toronto, Canada office.

About the Team and the Role:

Business Analyst is a squad-facing role within Technology & Data Delivery Enablement, translating business needs into actionable requirements that drive measurable outcomes for an Agile squad. The Business Analyst partners with Delivery Owners, Technical Owners, and squad members to ensure technology solutions align with business strategies while supporting predictable, high-quality delivery.

This position operates within a culture of accountability, delivery excellence, and continuous improvement. The Business Analyst learns evolving ways of working (including AI-enabled practices) and develops stakeholder communication skills. This role ensures requirements are clear, testable, and delivery-ready while maintaining focus on business value, actively participating in Communities of Practice to develop expertise in modern requirements management.

What We Offer:

• Direct impact: Support requirements outcomes for critical squad-level initiatives
• Modern practices: Learn AI-enabled workflows, continuous delivery, and outcome-focused execution
• Collaborative environment: Partner with Product Owners, Delivery Owners, Technical Owners, Engineering, Data, and QA
• Growth and development: Clear development path with mentorship and progression to Business Analyst, Associate Director roles
• Community engagement: Participate in the Agile Delivery Center of Excellence and Communities of Practice

How You’ll Make an Impact:

Business and Technology Alignment

• Engage directly with business stakeholders and end users to elicit, validate, and refine requirements
• Align technology solutions with business strategies and translating needs into clear, testable requirements
• Partner with Product Owners to ensure requirements support business value and stakeholder needs
• Maintain focus on outcomes and business impact

Requirements Management and Delivery Partnership

• Partner with Delivery Owners and technical teams on Agile processes including story creation, backlog refinement, and sprint planning
• Ensure requirements are delivery-ready, sequenced appropriately, and support continuous flow
• Surface delivery risks early; drive mitigations with clear ownership

Technical Insight and Documentation

• Provide estimation insights and identify risks related to requirements clarity and technical feasibility
• Perform data profiling to validate requirements and document data flows
• Partner with Engineering and Data teams on non-functional requirements
• Assist with smoke testing to ensure solutions meet business requirements

Operating Model and Enablement

• Facilitate requirements sessions and maintain documentation in tools (Jira, Confluence)
• Ensure requirements artifacts are current, accessible, and actionable
• Provide clear updates on requirements status, risks, and dependencies

AI Enablement and Modern Practices

• Learn and apply AI-enabled tools for requirements gathering, documentation, and analysis
• Develop AI literacy to understand how AI enhances requirements management
• Experiment with AI-assisted process mapping and automated documentation

Accountability and Continuous Improvement

• Own requirements clarity and quality; ensure requirements enable predictable delivery
• Participate actively in retrospectives; identify opportunities to improve processes
• Build personal accountability for requirements outcomes and delivery success

Education and Collaboration

• Educate squad members on business goals and software value; emphasize outcomes
• Foster collaboration between business and technical teams
• Build strong stakeholder relationships for effective requirements elicitation

You May be a Good Fit if:

• You hold a bachelor’s degree in Business, Technology, or a related field (or have equivalent experience).
• You have 0–2 years of experience in business analysis, requirements management, or a related role.
• You have a foundational understanding of requirements elicitation, documentation, and validation.
• You bring strong analytical, problem-solving, and communication skills.
• You’re eager to learn modern business analysis practices, including AI-enabled tools and workflows.

What Would Make You Stand Out:

• Certification in Business Analysis (CBAP, CCBA) or Agile (PMI-ACP)
• Experience with requirements tools (Jira, Confluence, or similar)
• Exposure to data analysis or SQL
• Understanding of software development lifecycle

Why Choose Fitch:

• Hybrid Work Environment: Hybrid work model: 2 days from home 3 days in office
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

For Toronto roles only: Expected base pay for this role is $70,000 CAD to $95,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including, but not limited to, education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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