“Fitch is a place where innovation is embedded in how we work. We explore new AI capabilities, test ideas quickly, and turns emerging technologies into practical solutions. It’s an environment where I’m empowered to experiment, collaborate, and shape the future of financial services.”
Neil S. - Senior Director, Ratings AI
Delivering Operational Excellence
“Building my team from concept to a fully operational global function exposed me to new parts of the business, challenged me to think strategically about scale and talent, and has shown me how impactful strong operational leadership can be across the entire organization.”
Diana B. - Senior Director, Middle Office, Americas
Purposeful Work, Collaboration and Growth
"My career at Fitch has been rewarding and dynamic, and I’m grateful for the managers and colleagues who’ve supported me—encouraging me to keep learning, take on new challenges, and grow into greater responsibility in an environment where each day brings something new."
Arantxa C. - Associate Director
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"It’s an exciting time to join the COO Group at Fitch Ratings. Technology is evolving rapidly, and user expectations are rising. Our group is leading this transformation and helping to build a culture of innovation across Fitch Ratings, in close partnership with our Technology and Data teams and stakeholders across the business."
Karen S. - Chief Operating Officer, Fitch Ratings
Ratings Services
Our Ratings Services team provides expert operational support for our analytical and BRM teams. The team underpins a consistent, high quality and efficient ratings workflow, with robust governance.
Ratings Workflow Solutions
Our Ratings Workflow Solutions Team builds, scales and optimizes the platforms that drive Fitch’s ratings and research, developing innovative solutions to accelerate credit analysis, support operating controls, and enhance the overall user experience.
Ratings AI
The Ratings AI Team transforms cutting‑edge ideas into scalable, intelligent AI solutions that drive business growth and empower our colleagues. They are dedicated to fostering innovation and driving AI adoption and literacy across Fitch Ratings.
Ratings Data
Our Ratings Data Team advances Fitch Ratings’ data strategy by enabling greater data discoverability and accessibility to support faster, better‑informed decisions.
Ratings Strategy & Analytics
Our Ratings Strategy & Analytics Team sets Ratings and Operational strategy by turning data into actionable insights, analyzing competitor trends, and uncovering opportunities to enhance business performance.
Regulatory Affairs, Policies, & Procedures
The Regulatory Affairs, Policies & Procedures (RAPP) team guides how Fitch engages with global policymakers, translates regulatory requirements into clear policies in partnership with Legal and Compliance, and—through its Operational Risk Management function—works across the business to identify risks and strengthen the firm’s overall resilience.
Join Us on Our Transformational Journey
Be part of a team transforming our business processes through innovation and smarter ways of working. You’ll partner with stakeholders to deliver value by driving sustainable business growth and scalable efficiencies. If you’re energized by collaboration, continuous improvement, and executing on ambitious ideas, you’ll thrive here. Come build what’s next with a team that’s raising the bar for operational excellence every day.
What You Can Expect
Our colleagues own their outcomes, learn in the flow, and build momentum together—open feedback, clear goals, and transparent workflows make great work easier. We celebrate progress, share credit, and turn everyday collaboration into growth, confidence, and impact for our teams and stakeholders. Mentorship, stretch opportunities, and space to experiment help every colleague develop, contribute and thrive.
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"Fitch has also been a supportive place for growth. I joined with limited industry knowledge, and I’ve been able to learn quickly, take on more responsibility, and gain meaningful visibility. You truly get a seat at the table—sharing ideas, influencing decisions, and helping drive change. Plus, programs like mentoring and volunteer opportunities help you build relationships and develop new skills."
Monica I. - Senior Director, Operations
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“Working in the COO Group has shown me how meaningful global and cross‑functional collaboration can be, as partnering with Analytical teams, the Middle Office, Product Owners, Process Analysts, and Enterprise Architecture—often through hands‑on working sessions—has allowed me to bring together diverse expertise into workflow solutions that truly strengthen our operational resilience.”
Maria C. - Senior Operations Associate
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“Evolving from journalist to guardian of quality and operational leader, I’ve found it incredibly rewarding to continually improve how our publishing function supports the ratings business and to see the meaningful impact those innovations make every day.”
Faris K. - Head of Publishing, Americas
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"My Fitch journey—from starting in the Analytical Middle Office to moving into Ratings Business Analytics and now Ratings AI—has shown me firsthand how it is possible to grow into new areas, take on increasingly meaningful work, and stay challenged, all thanks to leaders who actively support internal mobility and help you find the roles where you can make the biggest impact."
Sam D. - Associate Director, Ratings AI
