Fitch Learning | Programme Manager - Apprenticeships - London, UK

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance.
Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking a Programme Manager – Apprenticeships (Senior Associate) based out of our London office.

About the Team: 
You will join Fitch Learning’s Apprenticeships team, responsible for delivering high-quality, government-funded apprenticeship programs for clients and learners, while ensuring strong outcomes, compliance, and excellent learner experience.

How You’ll Make an Impact:
•    Line manages allocated Skills Coaches, including target setting, monthly performance reviews (Standards of Performance), KPI monitoring, and development planning.
•    Own the end-to-end learner journey, ensuring smooth onboarding/offboarding and monitoring progress at least monthly to keep apprentices on track to achieve targets.
•    Act as the primary client point of contact, ensuring requirements are met, identifying pipeline demand, and supporting onboarding of new client cohorts.
•    Support programme delivery operations, including scheduling workshops, visits, and delivery sessions to ensure appropriate coverage and continuity.
•    Drive quality and performance through analysis of management information, providing monthly updates to the Apprenticeship Director and supporting audits/visits as required.

You May be a Good Fit if:
•    You have 3+ years’ recent experience in a management role, ideally within the Apprenticeships or Education sector.
•    You have experience delivering government-funded training provision and working in a target-driven environment with a proven track record of achieving KPIs.
•    You have experience working with large employers, with strong stakeholder management and client service skills.
•    You are highly organized and data-literate, with strong IT skills (including spreadsheets and data management/analysis) and excellent written/verbal communication.

What Would Make You Stand Out:
•    A Level 3+ management qualification.
•    Understanding Ofsted inspections and knowledge of government-funded audits/compliance requirements.
•    A teaching or assessor qualification.
•    Ability to create inspiring and engaging learning content and promote best-practice sharing across contracts.

Why Choose Fitch:
•    Hybrid Work Environment: 3 days per week in the office; 2 days remote
•    A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
•    Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
•    Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
•    Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
•    Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
•    Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business, and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

For more information, please visit our websites:
www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

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