Strategic Account Manager

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your career can thrive and you can make a meaningful impact.

This is an exciting opportunity to join a fast-moving team in charge of the most strategic relationships within the organisation, critical to the success of the overall business.

Want to learn more about a career on our commercial team? Visit our careers page: https://careers.fitch.group/content/Fitch-Solutions-Commercial/

Fitch Solutions is currently seeking a Strategic Account Manager based out of our London office.

 About the Team:

Our team is a dynamic and ambitious group within a global organization, working with the most strategic customers of Fitch Solutions portfolio. We value continuous learning, collaboration, and flexibility, supported by strong development resources and a hybrid working environment.

How You’ll Make an Impact:

• Retain and grow revenue and overachieving on sales targets for Indirect Account coverage for our largest Strategic accounts globally
• Work collaboratively with the global sales team to successfully onboard new user groups
• Build strong relationships and gather intelligence that will increase retention and uncover new revenue opportunities
• Maintain high levels of activity and regular customer engagement throughout the subscription via face to face and online meetings/emails
• Give product demonstrations and conduct presentations tailoring the value proposition to the customer’s needs
• Record all customer activities in internal systems, including Salesforce

You May be a Good Fit if:

• Prior experience in a Strategic Account Management/Relationship Management role
• Motivation to achieve and exceed sales targets
• Excellent relationship building, organizational, and multi-tasking skills
• Strong interpersonal and communication skills in both written and verbal English
• Resourceful, action-oriented, collaborative
• Proficient in MS office

What Would Make You Stand Out:

• Prior experience as Strategic Account Manager (at least two years)
• Prior experience selling research/data
• Ability to understand and interpret market trends
• Additional languages such as French, German, Spanish would be a plus
• Proficiency in CRM tools

Why Choose Fitch:

• Hybrid Work Environment: 3 days a week in office required based 

• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
• Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives

For more information please visit our websites:   

www.fitch.group | www.fitchratings.com | www.fitchsolutions.com 

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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