Head of AI Product

Fitch Solutions is currently seeking a Head of AI Products based out of our New York/Chicago/London office.

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

By becoming a part of the Fitch Solutions team, you will join a group of colleagues delivering critical data, insightful research, and comprehensive analytics that empower clients to make informed decisions. You'll work in a dynamic environment where innovation is encouraged, and collaboration is key to developing solutions that address the evolving needs of global markets. With a portfolio of best-in-class, award winning brands, we offer you the opportunity to advance your career while contributing to a company known for its expertise and commitment to excellence.

About the Team

This role sits at the intersection of applied AI, product strategy and financial markets knowledge. It is not a research role and it is not a pure engineering management role. The successful candidate will have hands-on familiarity with the current generation of language model and search technologies, and a clear-eyed view of where they create durable commercial value versus where they introduce risk.

How You’ll Make an Impact: 

• Own the AI product strategy for Fitch Solutions, defining where AI creates measurable value in content processing, search, delivery and analyst workflow 

• Lead the design and delivery of semantic and vector search capabilities that make the unified content estate discoverable across BUs and delivery channels 

• Define the approach to entity extraction, document classification and content enrichment using natural language processing and large language model techniques 

• Establish governance standards for AI-generated or AI-assisted content, including accuracy, auditability and model risk management appropriate to a regulated financial data environment 

• Partner with the Head of Data Products to ensure AI capabilities are built on a well-structured, consistently tagged content layer 

• Evaluate, select and manage relationships with AI infrastructure and model providers, making build versus buy decisions with a long-term commercial lens 

• Own the model operations and lifecycle framework, ensuring models in production are monitored, evaluated and updated systematically 

• Represent AI capabilities to commercial and client-facing teams, translating technical capability into product propositions that resonate in financial markets 

You May be a Good Fit if:

• Applied experience delivering natural language processing, semantic search or large language model-based products in a production environment; not solely in research or proof-of-concept settings 

• Working knowledge of retrieval-augmented generation architectures, vector databases and embedding models, alongside a realistic view of their limitations 

• Experience managing model risk in a regulated or compliance-sensitive environment; financial services, legal technology or healthcare data preferred 

• Demonstrated ability to translate AI capability into product propositions with clear commercial logic, not technology for its own sake 

• Track record of leading cross-functional teams through the ambiguity of early-stage AI product development 

What Would Make You Stand Out: 

• Familiarity with financial markets content including credit research, sovereign risk and macroeconomic data, and the precision requirements this imposes on AI-generated output 

• Experience with MCP or API-first product delivery models 

• Prior exposure to knowledge graph or structured ontology integration with language models 

Why Choose Fitch: 

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

At Fitch, AI is embedded in how we work every day—supporting smarter decision-making, streamlining workflows, and enabling new ways to create value for our business and clients. Intelligent solutions are increasingly part of our day-to-day operations, helping teams work more efficiently and think differently as we continue to evolve. We’re looking for colleagues who are comfortable operating in an AI-enabled environment—or who are curious, adaptable, and eager to build their AI literacy over time. We value professionals who embrace technology as part of continuous learning and who are committed to using it thoughtfully to enhance how work gets done.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

Expected base pay rates for the role will be between $300,000 and $350,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.  

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