Visual Designer, Associate Director

Fitch Ratings is seeking a world‑class Visual Designer to elevate the quality, clarity, and consistency of our digital product ecosystem. This role focuses on designing high‑fidelity user interfaces for complex, workflow‑driven applications used daily by global financial professionals.

As part of the Ratings Workflow Solutions team, you will shape how Fitch’s products look, feel, and perform—bringing precision, hierarchy, and polish to data‑dense experiences where trust, efficiency, and usability matter deeply. You will partner closely with Product Designers, UX Researchers, Engineers, and senior stakeholders to translate user needs and product strategy into beautiful, scalable, and usable digital interfaces.

This role is ideal for a designer who is passionate about product UI craft, thrives in complex problem spaces, and wants their work to ship, scale, and make a measurable impact.

What We Offer:

• High Visibility: Collaborate directly with senior stakeholders and have a direct impact on the design and user experience of high-profile products used by industry leaders.
• Amazing Team: Join a diverse team of talented and experienced professionals who are passionate about design and innovation.
• Great Benefits: Enjoy a comprehensive benefits package that includes a competitive salary, health insurance, retirement plans, and generous paid time off.

We’ll Count on You To

• Lead Visual Quality Across Digital Products:
  • Set and maintain a high visual bar across Fitch Ratings Workflow applications.
  • Design refined, accessible, and responsive interfaces that balance elegance with functional clarity.
  • Apply strong visual hierarchy to make complex data and workflows intuitive and efficient
• Design for Scale and Systems:
  • Contribute to and evolve a multi‑brand design system used across multiple products.
  • Define reusable UI patterns, components, and standards that support consistency and quality.
  • Ensure visual integrity is maintained from concept through implementation.
•  Partner Deeply Across Disciplines:
  • Collaborate with Product Designers and UX Researchers to translate insights, journeys, and requirements into high‑quality visual solutions.
  • Work closely with engineers during handoff and build phases.
  • Engage directly with senior stakeholders, articulating visual decisions with clarity and confidence.
• Champion Craft, Accessibility, and Innovation:
  • Leverage AI‑assisted design tools to accelerate exploration, iteration, and refinement
  • Advocate for accessibility best practices, inclusive design, and modern UI standards.
  • Continuously refine designs based on usability testing, qualitative feedback, and quantitative product data.

What You Need to Have

• 7+ years of experience in visual, UI, or product design with a strong focus on digital products or applications.
• An exceptional portfolio demonstrating high‑quality UI design for complex, data‑rich, or workflow‑heavy products.
• Expert‑level proficiency in Figma, including high‑fidelity UI, component libraries, and Dev Mode documentation.
• Deep understanding of typography, layout systems, color theory, and interaction design in product environments.
• Strong design judgment and the ability to clearly explain visual decisions and tradeoffs.
• Experience working within cross‑functional, Agile product teams.

What Would Make You Stand Out

• Experience contributing to or leading design systems used across multiple products or brands.
• Experience designing enterprise, fintech, SaaS, or internal workflow applications.
• Comfort designing within technical constraints (component frameworks, performance considerations).
• A portfolio that shows both big‑picture systems thinking and fine‑grained UI detail.
• Experience mentoring designers or elevating visual quality across a team.

About the Team

You’ll join a 25‑person UX organization that includes Product Designers, UX Researchers, and Design System Specialists. The team’s mission is to deeply understand Fitch’s internal and external users and deliver intuitive, efficient, and trustworthy digital experiences through close collaboration with product, engineering, and business partners.

About Fitch Group and The Technology & Data Team

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Join our fast‑growing Toronto innovation hub, where we’re building production‑grade AI to reshape global credit decisions. Here, you won’t just ship features—you’ll help reinvent an industry using decades‑deep proprietary data and a modern tech stack, free from heavy legacy. Backed by full enterprise support, you’ll build reliable, explainable intelligence at real scale within a collaborative, outcome‑driven community. If you’re looking for purposeful work, constant learning, and a place where your impact and growth accelerate—this is where you’ll thrive.

Want to learn more about our Toronto Innovation Hub? Visit: https://careers.fitch.group/go/Toronto-Innovation-Hub/9713801/

Why Choose Fitch

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work

FOR TORONTO ROLES ONLY: Expected base pay rates for the role will be between 120,000 CAD and 145,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.